Book of the month

Onward: How Starbucks fought for its life without losing its soul. Howard Schultz & Joanne Gordon.
Today I read that Howard Schultz is definitely stepping down from his front position at Starbucks to take a role with a different scope. READ MORE

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The Honest Customer Experience

As a retailer, I am still very impressed about real and authentic examples of customer experience. As a People expert, a professional who achieves such an impact on me not only impresses me, but it deeply moves me. And I’ve got recently the chance to experienceREAD MORE

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