7 minutes with Laura Casares

It was such a thrill to get in touch again with Laura Casares after years without seeing each other. Last time we met, she was a procurement executive in a global fashion company. In 2019, Laura decided to rethink herself and she launched a project called Kasares,

The Honest Customer Experience

Como retailer, me siguen impresionando los ejemplos de experiencia de cliente auténtica y genuina. Como especialista en el área de People, una persona que consigue impactar de este modo en mí no sólo me impresiona, sino que me emociona profundamente. Y recientemente he vivido un momento único de customer experience DE VERDAD.

I rethink, therefore I am

In August 2011 I was in Washington on academic business. One evening, together with some class mates, we decided to take a taxi to go to have dinner.  We were discussing one of the topics of the day: entrepreneurship.